Peace of mind with trusted Parker warranty service from KTV!
Have you recently invested in high-quality Parker products to boost your operational performance? Rest assured—
Kỹ Thuật Việt (KTV), the official distributor of Parker Hannifin in Vietnam, is here to support you with our most dedicated and professional warranty service.
Why choose Parker products from KTV?
- Genuine products with official warranty: KTV is the authorized distributor of Parker in Vietnam, guaranteeing 100% genuine products backed by Parker’s global warranty standards.
- Up to 12-month warranty: We offer a long-term warranty of up to 12 months for new Parker drive products, ensuring peace of mind and optimal return on investment.
- Experienced, professional technical team: Our engineers are professionally trained and deeply knowledgeable about Parker products, ready to resolve any issues promptly and effectively.
- Genuine spare parts, fully stocked: We maintain a full inventory of original boards and components to ensure high-quality repairs that prolong product life and maintain peak performance.
- Fast and transparent warranty process: KTV implements a clear and efficient warranty procedure, allowing you to easily track and manage your product’s status.
- Dedicated and attentive service: We always put customer satisfaction first, providing thoughtful warranty support and comprehensive product usage guidance.
Products covered under KTV’s warranty services:
- DC Drives – DC Motor Control (1-2700A)
- AC Drives – Inverters (0.25-1200kW)
- AC & DC Servo Drives – Servo Motor Controllers (0.25-1200kW)
- AC & DC Servo Motors – Servo Motors
- HMI – Human Machine Interfaces
KTV’s Warranty Process:
We are committed to delivering professional and prompt warranty service with a transparent process to ensure absolute customer satisfaction. Here are the warranty steps at Kỹ Thuật Việt:
- Request received: When a product issue arises, simply contact us. Our customer care team will quickly receive and respond to your request.
- Inspection and evaluation: Our skilled technicians will examine and assess the product to determine the root cause and recommend the best solution.
- Repair quote: Once assessed, we provide a clear and detailed quotation for any repair services, helping you make informed decisions.
- Repair execution: With your approval, we proceed with repairs immediately. Our experienced technicians ensure accurate and swift service.
- Final inspection and handover: After repairs, the product is thoroughly tested before being returned to you, ensuring it operates stably and as expected.
KTV’s Commitments:
We are committed to providing high-quality repair and warranty services that meet the strictest standards. Our customer-first approach includes:
- Always using genuine parts: To ensure product durability and performance post-repair, we only use original components, supporting optimal and stable operation.
- Fast repair turnaround: Time is critical in production. Our experienced technicians ensure prompt repairs, minimizing downtime and maintaining your schedule.
- Competitive and transparent pricing: We offer the most reasonable and competitive service costs.
- Dedicated technical support: Our team is always ready to assist and provide guidance throughout the product lifecycle. We don’t just repair — we partner with you to optimize equipment efficiency.
Don’t let product issues disrupt your production!
Contact Kỹ Thuật Việt now for fast, professional warranty support. We’re always ready to stand by your side and help ensure stable, efficient operations.
